Privacy Policy

How we collect, use, and protect your personal information.

Last updated: 1 February 2026

Introduction

365i Web Design (trading name of BSolve IT Limited, company number 4607330) is committed to protecting your privacy. This policy explains how we collect, use, and safeguard your personal data when you use our website or engage our services.

We are based in Kettering, Northamptonshire, United Kingdom, and comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Data Controller

The data controller responsible for your personal data is:

365i Web Design
(Trading name of BSolve IT Limited)
5 Epping Close, Barton Seagrave
Kettering, Northamptonshire
NN15 6TR
Email: design@365i.co.uk
Phone: 07785 326603

Information We Collect

We collect personal data only when you voluntarily provide it through our contact form. This includes:

  • Name - to address you personally
  • Email address - to respond to your enquiry
  • Phone number (optional) - if you prefer a callback
  • Project details - information about your requirements
  • Budget range (optional) - to understand project scope

We do not use cookies for tracking or analytics. All website assets, including fonts, are self-hosted to protect your privacy.

Newsletter Subscription

If you subscribe to our newsletter, we collect:

  • First name - to personalise our emails
  • Last name - to address you properly
  • Email address - to send the newsletter

How Newsletter Data is Processed

We use Brevo (formerly Sendinblue) to manage our newsletter subscriptions and send emails. Brevo is a GDPR-compliant email marketing platform based in France with data centres in the European Union.

When you subscribe:

  • Your data is stored securely in Brevo's EU data centres
  • We use double opt-in, so you must confirm your subscription by clicking a link in a confirmation email
  • You can unsubscribe at any time using the link in every newsletter

Legal Basis for Newsletter

We send newsletters based on your explicit consent (Article 6(1)(a) UK GDPR). You provide this consent when you subscribe and confirm your email address.

Newsletter Content

Our monthly newsletter includes web design tips, WordPress advice, SEO insights, and AI visibility strategies. We send approximately one email per month and will never spam you.

Unsubscribing

You can unsubscribe at any time by:

  • Clicking the "Unsubscribe" link at the bottom of any newsletter
  • Contacting us directly at design@365i.co.uk

When you unsubscribe, your data is removed from our mailing list immediately.

Invite-a-Friend

Our invite-a-friend feature allows you to share our newsletter with others. When you use this feature, we send a single invitation email to your friend. We do not store their email address or add them to any list unless they choose to subscribe themselves.

Editorial Content and Public Social Media

Our news and blog articles occasionally reference public social media discussions. When we do, we may process the following personal data:

  • Name and professional title - to attribute quotes and opinions to their author
  • Public comments or posts - quoted or paraphrased as part of editorial commentary
  • Public profile links - to provide attribution back to the original author

This data is sourced exclusively from public posts and comments on platforms such as LinkedIn, X (Twitter), and Facebook. We never quote from private messages, closed groups, or content behind privacy settings.

Legal Basis for Editorial Use

We process this data under Legitimate Interests (Article 6(1)(f) UK GDPR). Our interest in publishing editorial commentary on matters of public and professional debate is balanced against the individual's reasonable expectation of privacy. People who post publicly on social media platforms have a reduced expectation of privacy in those specific comments.

Your Rights Regarding Editorial Content

If you are quoted in one of our articles and would like to discuss the content, please contact us at design@365i.co.uk. We consider all requests on a case-by-case basis, balancing editorial integrity with individual rights. Options may include correcting inaccuracies, adding context, or in some cases anonymising quotes.

How We Use Your Data

We use the information you provide to:

  • Respond to your enquiry or request
  • Discuss your project requirements
  • Provide quotes and proposals
  • Deliver services if you become a client

We will never sell, rent, or share your personal data with third parties for marketing purposes.

Legal Basis for Processing

Under UK GDPR, we process your data based on:

  • Legitimate interests - responding to enquiries and providing quotes
  • Contractual necessity - delivering services once you become a client
  • Legitimate interests - editorial commentary on public discussions
  • Consent - where you have explicitly agreed to specific processing

Data Retention

We retain enquiry data for 6 months from the date of contact if no project proceeds. This allows us to follow up on your enquiry and provide information you may need.

If you become a client, we retain project-related data for 6 years after project completion to comply with UK legal and tax requirements.

You can request deletion of your data at any time by contacting us.

Data Security

We implement appropriate technical and organisational measures to protect your personal data, including:

  • Secure, encrypted email communications
  • Password-protected systems and devices
  • Limited access to personal data on a need-to-know basis
  • Regular security reviews of our practices

Your Rights

Under UK GDPR, you have the following rights:

  • Right of access - request a copy of your personal data
  • Right to rectification - correct inaccurate data
  • Right to erasure - request deletion of your data
  • Right to restrict processing - limit how we use your data
  • Right to data portability - receive your data in a portable format
  • Right to object - object to processing based on legitimate interests

To exercise any of these rights, please contact us at design@365i.co.uk. We will respond within one month.

Third-Party Services

This website does not use third-party tracking, analytics, or advertising services. We do not embed content from external platforms that could track your activity.

All fonts and assets are self-hosted to ensure your browsing activity remains private.

Newsletter Service Provider

If you subscribe to our newsletter, your data is processed by Brevo (Sendinblue GmbH), a GDPR-compliant email service provider:

We have a data processing agreement with Brevo that ensures your data is handled in accordance with UK GDPR requirements.

Cookies

This website uses only essential cookies required for basic functionality. We do not use:

  • Analytics cookies
  • Advertising cookies
  • Social media tracking cookies
  • Third-party cookies of any kind

Links to Other Websites

Our website may contain links to external sites. We are not responsible for the privacy practices of other websites. We encourage you to read the privacy policies of any external sites you visit.

Children's Privacy

Our services are not directed at individuals under 18 years of age. We do not knowingly collect personal data from children.

Changes to This Policy

We may update this privacy policy from time to time. Significant changes will be communicated via our website. The "last updated" date at the top indicates when this policy was last revised.

Complaints

If you have concerns about how we handle your personal data, please contact us first so we can address your concerns.

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO):

Information Commissioner's Office
Wycliffe House, Water Lane
Wilmslow, Cheshire SK9 5AF
Website: ico.org.uk
Phone: 0303 123 1113

Contact Us

For any questions about this privacy policy or your personal data, please contact:

design@365i.co.uk