Migrated from A2 Hosting to 365i and the level of customer service and support is absolutely exceptional. What Mark doesn't know about hosting and websites isn't worth knowing. He goes past just hosting and is always willing to help. Great to feel in safe hands. Highly recommend.
Website Maintenance
Keep your website secure, updated, and performing at its best.
Websites need ongoing care. Our maintenance plans keep your site secure, backed up, and running smoothly so you can focus on running your business.
What's included
WordPress core and plugin updates
Security monitoring
Daily automated backups
Uptime monitoring
Performance checks
Priority support access
Monthly reports
Emergency response
Your website needs ongoing care
A website isn't a "set and forget" investment. WordPress releases security updates monthly. Plugins update constantly. Threats evolve daily. And all those moving parts eventually break something if nobody's watching.
The businesses that call us in emergencies have one thing in common: they thought their website would just "keep working" without attention. Then one day the plugin updates stacked up, security holes opened, and suddenly they're hacked or broken at the worst possible moment.
Maintenance isn't glamorous. It's essential. Like servicing a car or paying insurance. Boring until you need it, then suddenly invaluable.
Our maintenance plans give you experts actively watching your site. Not just automated scans, but genuine attention from developers who know what they're looking at and can fix problems before they become crises.
Who needs maintenance?
Website maintenance is essential for:
Businesses relying on their website
If your website generates leads, sales, or credibility, downtime costs real money.
Anyone not updating WordPress themselves
Updates are necessary but can break things. Someone needs to do them carefully.
Sites with customer data
Contact forms, e-commerce, bookings. You have an obligation to protect that data.
Business owners with other priorities
You have a business to run. Website maintenance shouldn't be your job.
Honest note: If you're technically competent, comfortable running updates yourself, and have time to monitor security, you might not need us. But most business owners have better uses for their time.
What maintenance includes
Updates, tested properly. We run WordPress, theme, and plugin updates regularly, but we test them first. Updates that break things get caught in staging, not on your live site.
Security monitoring. Daily malware scans, file integrity monitoring, and firewall protection. We catch threats before they cause damage.
Daily backups with retention. Your site is backed up every day with 30-day retention through 365i Hosting. If something goes wrong, we can restore quickly.
Uptime monitoring. We're notified immediately if your site goes down. Usually we know there's a problem before you do.
Monthly reports. 365i Premium Care reports tell you what we've done, what's changed, and how your site is performing. Transparency, not mystery.
Priority support. When you need help, you jump the queue. Real developers, not ticket systems that go nowhere.
Why choose us for maintenance?
We built it, we know it
Maintaining sites we built means we know exactly how they work. No learning curve, no guessing.
Hosting + maintenance integration
Your site lives on 365i Hosting. We control the full stack, code and infrastructure together.
Real developers
Not just update button pushers. When something needs investigation or fixing, we have the skills.
Proactive, not reactive
We catch problems in monitoring, not when customers complain. Prevention over firefighting.
Transparent reporting
Monthly reports show exactly what we've done. You know what you're paying for.
Flexibility
Month-to-month plans. No long contracts. Stay because we're useful, not because you're locked in.
Emergency response
Site down or hacked? Maintenance clients get priority response. We're on it within hours, not days.
UK business hours
Support from real people during UK working hours. No overnight ticket queues or time zone confusion.
Maintenance scenarios
New site handover
We build your site and seamlessly transition to ongoing maintenance. No gap in coverage.
Taking over existing sites
We audit your current setup, clean up any issues, and begin proactive maintenance.
Hosting + maintenance bundles
WordPress Business Hosting with maintenance included. One payment, complete coverage.
Emergency recovery
Site hacked or broken? We'll fix it and get you onto proper maintenance to prevent recurrence.
Benefits for your business
Peace of mind knowing experts are watching
Focus on your business while we handle the technical details.
Prevent security breaches
Proactive updates and monitoring keep hackers at bay.
Avoid costly emergency fixes
Regular maintenance prevents the expensive disasters.
Keep your site running smoothly
Consistent performance and uptime you can rely on.
How we work together
Discovery Call
We learn about your business, goals, and requirements
Proposal
You receive a detailed scope, timeline, and investment
Build & Refine
We create your solution with regular check-ins
Launch & Support
Go live with confidence and ongoing support
What Clients Say About Our Website Maintenance
I don't know what to say???! Absolutely BLOODY Marvellous!! Mark on ticket chat, live chat, customer service top notch so easy to get in contact and so super helpful! THanks guys!
After doing Internet Marketing for over 23 years, I know what QUALITY and RELIABILITY is. It's a fine line between your failure and success. Damage can happen in a second and restoration can take years. That's why I trust my precious projects to 365i host along with their other services besides just hosting. I NEVER had any scam upsets from 365i that other hosting companies tried to do when emergencies happened. Some even blamed me while charging ridiculous fees just for so-called premium hosting. Be assured that 365i is a TRUE PREMIUM HOSING and prices are low-funny. This day, I put my word on it: I have not seem anyone better than 365 when it comes to speed, reliability, support and ethics. Uploaded are the pictures of me and just some precious projects I trust 365i. Believe me, it is not easy to please me because I am a certified marketer by AWAI, student of Joe Vitale, Dan Kennedy and other marketing legends. I know when someone delivers quality and when someone talks empty promises. Hey, I am a copywriter, I smell that stuff a mile away. Yet, with 365i, I am ASSURED - less things to think about. If 365i does anything for me - it is always A+ QUALITY! The owner, Mr. Mark is a hero himself who treats you with respect, a superb web designer himself, a business owner, Internet marketer... Do you know what this means to you? That he is NOT just a "blah, blah, yeah, yeah, we can definitely do it" sales rep who will tell you anything you want to hear. If you are ready for truth, sweet or harsh, ask 365i. Not only they help you with superb hosting, but also with your business growth - WITHOUT any BS. Mark says it as it is. And even I am way over 20 years in the game, I still listen to wise advices of Mark! After you start dealing with 365i, you too will see the massive difference and automatically drop a huge weight off of your shoulders! No scammers here! Very honest owner from UK (born and raised in UK, holding REAL European values, like some others who will choke and sell their soul to the devil for $20.00).
Very helpful and cover every area. Mark especially is very effective in finding solutions for any queries you may have and goes the extra mile to assist. Overall, excellent service!
Mark is very helpful and puts a lot of effort in his work. Highly recommended.
Absolute expert. Would whole heartedly recommend Mark for difficult IT issues. Good hosting too.
Wow! My website colouredglass.co.uk was running very slow with a previous hosting company, I signed up in minutes at 365i.co.uk Not only is my website super fast and loading in less than 3 seconds from 11 seconds, I am saving £23.81 per Month!!! - Keep up the good work Team365i
Seriously I should have listened to Mark from the moment he approached me to migrate to 365i, very professional hosting with state of the art control panel that automatically optimises almost every aspect of your website for faster loading.
Was very generous with his time late, at night. Guided me through an unusual technical change. Highly recommended.
I was really not happy with my website and its structure, but luckily I found Mark at 365i, I moved hosting to 365i, Mark very quickly found all of the faults with my Wordpress site that my previous company missed altogether, most importantly the crucial AI discovery, outdated high site security risk plugins, out of date website core. He fixed all of the issues and errors within 72 hours. Personal attention at the highest level and always available in times when support is urgently needed. It’s only been 2 weeks since the sites update and improvements but we are already seeing positive results especially within the AI search results. Thank you for your support Mark Jeffrey Avery MD Avery Associates
Frequently asked questions
Do I really need website maintenance?
If your website generates leads, sales, or represents your business, yes. WordPress releases security updates monthly, plugins update constantly, and threats evolve daily. Unmaintained sites become slow, insecure, and eventually break.
How often should WordPress be updated?
WordPress core, themes, and plugins should be updated at least monthly, with security patches applied immediately. Updates should be tested before applying to live sites, as rushed updates can break functionality.
How much does website maintenance cost in the UK?
Professional WordPress maintenance typically costs £50-£200+ per month depending on included services. This covers updates, security monitoring, backups, and support. It's significantly cheaper than emergency repairs after a hack or crash.
What happens if I don't update WordPress?
Outdated WordPress sites become vulnerable to hackers, often getting infected with malware or used for spam. Eventually, plugin incompatibilities cause features to break. Recovery from a hacked site costs far more than regular maintenance.
Ready to get started with website maintenance?
Let's discuss how we can help your business.
Get in touch